Talk to our team.

You can reach out with questions about our services, eligibility, ordering, shipping, subscriptions, or how Omara works. If you are unsure where to start, this is the right place.

No. The contact form is for general questions and support. Medical decisions and treatment discussions happen only with your clinician.

Our support team typically responds within 1–2 business days. Messages are reviewed by real humans — not bots — so thoughtful replies may take a little time.

At this time, support is handled by email and the contact form. This allows us to respond accurately and keep communication documented and private.

We can explain how Omara works and what options are available. Final treatment decisions are always made by a clinician based on your health history and needs.

Care is delivered via telemedicine by independent clinicians who are licensed in the state where you are located, subject to clinician availability and medical appropriateness. Some services may not be available in every state. If you are unsure about your location, contact us and we will confirm.

Yes. Omara accepts HSA and FSA cards for all treatments and products, and many patients use them. Plans vary, so check with your plan administrator.

Medications are shipped directly to your door in discreet packaging. Shipping timelines vary by prescription and location, but details are provided once care is initiated.

Yes. If you have already started care or placed an order, our support team can help with status updates, shipping questions, or next steps.

Not always — and that is intentional. Omara focuses on thoughtful, clinician-guided care. If a treatment is not appropriate, your clinician will tell you and discuss alternatives.